Administration

Mr. Suresh Chandra Gupta
B.A., L.L.B.
Senior Manager
E-mail id : scgupta@resonance.ac.in

• Planning and set up of all infrastructural facilities.
• Check & assess requirements of electrical items, telephones, mikes furniture etc. in all the Buildings and supply the same in time as required
• Ensure availability of Faculty in the class rooms according to time table.
• Ensuring discipline amongst the Students & Employees.
• Maintain faculty movement track Record for punctuality of classes
• Library Management
• Logistic support and arrangements for all activities & events such as celebration of Republic Day, Independence Day, Felicitation function, Deepawali, Teachers Day , Annual Function and other events.
• Liaisoning with Government, semi-government, public and private Corporations for water, electricity, telephone etc.
• Distribution of various Circulars & Notices
• Induction of Front line staff, guards and sweepers etc.

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Business Development Department

Mr. Abid Husain
B.Tech.(IIT-Roorkee,2003), MBA (IIT-Mumbai,2008)
Manager
E-mail id : abid@resonance.ac.in

• Assessment of marketing opportunities and target markets
• Intelligence gathering on customers and compitetors
• Generating leads for possible sales
• Advising, drafting and enforcing sales policies and Process
• Follow-up sales activity
• Formal proposal and Presentation management and writing
• Business Model design, Branding, PR and Promotion
• Financial planning and performance monitoring
• Disseminate, analyze, design, prepare and send the worth communicating proposals to Print and Electronic media for desired publicity.
• Designing and Content Development of In-House Quarterly Magazine- Anunaad; Reso News Letter- VRITTANT and other Books & Manuals published and printed in the interest of students.

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Commercial & Vigilance

Mr. Lajpat Mehra
B.Tech. (Calicut University, 1993)
Assistant General Manager
E-mail id :lajpat@resonance.ac.in

• To prepare full proof purchase policy, rules, procedures and systems for procurement, storage and issue of material.
• Purchase good quality material at competitive rates.
• Develop reasonable vendors who can supply material in good quality, quantity, rate and within required time.
• Generate record of all purchases, issues and balance items.
• Mark identification numbers on each item of the Organization as a whole and Department wise.
• Evolve procedure for issue of items, conduct stock verification and maintaining inventory within limits.
• Auction un-serviceable items and keep the inventory low.

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Distance Learning Programme Division (DLPD)

Mrs. Priyanka Bhide
M.COM, MBA
Assistant Manager
E-mail id : priyanka@resonance.ac.in

• Handling inquiries (telephonic, personal, e-mail)
• Registration and it's acknowledgement
• Dispatch of study material & test papers and it's acknowledgement
• Finalization of Test Centres
• Conduction of test and declaration of result
• Complaints resolution
• Reporting from Information Centres
• As a part of business development activity, it also involves in making associates.
• Follow ups (Unregistered enquiries, Data of School , Olympiads, State and National Level Competitions etc.) through Tele-calling , SMS , e-mail and Letters as and when required.
• Organizing concept building classes.

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e-Learning Programmes Division (eLPD)

Mr.Priyavrat Pal Singh
B.Tech. (1st Class Hons.), CSE, IT-BHU
Senior Manager
E-mail id : priyavrat@resonance.ac.in

eLPD seeks to seamlessly integrate ICT(Information Communication Technology) into Education, thereby facilitating Anytime, Anywhere Learning.
Functions :

• Design & development of e-Learning solutions/programmes for students
• Execution , Coordnation at all India level for various eLPs.
• Continuous & comprehensive analysis and evaluation of latest technologies which can be incorporated to make e-Learning more effective.
• Round the clock student grievance handling related to eLPs.

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Examinations

Mr. Madan Lal Verma
M.A.
Senior Manager
E-mail id : mlverma@resonance.ac.in

• Conducting scheduled Periodic Tests during an Academic session
• Conducting ResoNET (National Entrance Test)
• Finalization of test Centers for Periodic Tests.
• Communicating with parents.
• Maintenance of discipline and vigilance at Test Centers

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Finance & Accounts

Mr. Dinesh Chandra Arora
C.A., C.S., I.C.W.A.
Chief Financial Officer (C.F.O.)
E-mail id : dinesh@resonance.ac.in

• Financial Planning of Institute’s Revenue.
• Maintaining Institute’s Balance Sheets and Ledgers.
• Accounting and Release of Staff Salary.
• Accounting of income.
• Accounting of expenditure.
• Preparation of final Accounts (trial balance, profit & loss account and balance sheet.)
• Statutory & judicial functions related to financial affairs.
• Adopting modern accounting techniques to maintain complete transparency in carrying out all accounting functions.
• Collection of tuition fees, various types of student's fine, maintaining proper accounting of scholarship given to students and fee refunds.
• Prepare Tax Returns, finalize Annual Accounts, make all payments in time, and exercise strict control on expenditure.

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Human Resource Department (HRD)

Mr. Jitendra Kumar Goyal
B.E.
Assistant General Manager
E-mail id : jkgoyal@resonance.ac.in

• Recruitment of Man-Power.
• Student Welfare Initiatives.
• Staff Performance/Feedback Analysis and Appraisals.
• HR Audit
• Training & Development
• Performance Management
• Employees Welfare & Industrial Relations
• Recording attendance of the employees.
• Pay sheet Preperation of all employees kota and all Study Centres.
• Logistic support or arrangements for all activities & events such as celebration of Republic Day, Independence Day, RESODAY, Felicitation function, Deepawali, Teachers Day , Annual Function and other events.

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Information Technology & Quality System (IT & QS)

Mr. Siddarth Singh Hada
B.E., MBA
Deputy Manager & Functional Head (Designate)
E-mail id : siddarth@resonance.ac.in

• Hardware Management
• Network Management
• Server Management
• Trouble-shooting
• Software Development
• Software Maintenance
• Website Development

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Operations

Mr. Kirti Singh Songara
B.Sc., PGDRDM
General Manager
E-mail id : kirti@resonance.ac.in

• Planning and Execution of Pre-Admissions functions like conducting Reso-NET (Resonance National Entrance Test), declaring result and selling admission forms.
• Collection of tuition fees, completing student-admission related formalities
• Coordination of Activities and Events amongst Study Centres.
• Conducting regular classes, Open Tests (OTs), JEE Preparatory Tests (JPTs) for class room students at the DLPD Test Centers.
• Issue of Caution Money and tution fee cheques (in case of refund) Collection of Roll Numbers from students.
• Coordinating the compilation of results.
• Mailing Invitation letters to the selected students for felicitation function and information about the course available to the unselected students.
• Organizing Felicitation Function and Gifts for students.
• Negotiation and finalizing of courier and postal services.
• Handling batch reshuffling and scholarship matters.

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Pre-foundation Career Care Programmes (PCCPs)

Mr. Nilesh Gupta
B.E.
Assistant General Manager
E-mail id : nilesh.gupta@resonance.ac.in

• Training for NTSE, Olympiads and Board Examinations through Classroom Contact Programmes for Classes VII, VIII, IX and X.
• Organizing various Quiz and Other Talent Hunt Programmes for students of VII, VIII, IX and X at various levels.
• Handling enquiries (telephonic, personal, e-mail)
• Registration and acknowledgment of registration.
• Dispatch of study material & test papers
• Complaints resolution
• To ensure proper planning and completion of printing of various Test papers, DPPs, Sheets, Sample Question Bank, Subjective Question Bank for CBSE and other study material for Class-VIII, IX & X students.
• To make available best study material promptly to students enrolled in PCCP Distance Learning Program.
• To provide study material containing latest developments in all relevant subjects in time.

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Study Material Development (SMD)

Mr. Nishant Ramavat
B.A.
Senior Executive & Functional Head (Designate)
E-mail id : nishant@resonance.ac.in

• Academic & Non Academic composing work & preparation of routinely required documents for Students & Faculty members (Hindi & English Medium).
• Proper planning and completion of various types of test papers.
• Proper planning and completion of DPPs, Sheets, MQBs, Reso products (RRB, RRR, RRM, RR) and all study material etc.
• Provide study material containing updated information developments in all relevant subjects on time for Class Room, (DLPD) Distance Learning Programme Division) & (VC) Video Conferencing Classes Students.
• Prepare e-Test Papers for online students.
• Preparation & Handling of Question Bank.
• Preparations for Course planning, Home Assignment, Revision Planner etc.
• Study material distribution & placing print order in time for (Classroom, Study Centers, DLPD and VC) students.

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Study Centre Coordination (SCC)

Mr. Shivraj Singh
Bachelor in Hotel Management (Australia)
Assistant General Manager
E-mail id : shivraj.singh@resonance.ac.in

• Work like a single point contact system regarding various operations, communication and coordination matters between various Study Centres & Head Office.
• Quick and Complete Support' to Study Centre with full sincerity and dedication.

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Student Welfare & Public Relations (SW & PR)

Mr. Rajendra Kumar Sharma
B.Sc.
Functional Head
E-mail id : rksharma@resonance.ac.in

• Front Office Operations.
• Handling Visitors in person
• Handling telephonic Queries
• Taking Student Feed back for academic section.
• Call Center Operations
• On-Line Counselling.
• Personalized Counselling.
• House Keeping & maintenance of Reception.
• Handling & delivering of Faxes.
• Dispatching letter & SMS of thanks to visitors.

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